FAQ

US Shipping

We offer complimentary USPS Priority shipping with all orders over $200. Shipping will take 2–5 business days depending on distance. All orders will be shipped within 3days from NYC. Expedited shipping is available by special request and will be charged to the recipient.

 

Return Policy

We will accept a return or unworn, unwashed, eligible items or defective merchandise within 7 days of your receiving the item with original packaging.   You are responsible for shipping the item back to us, please provide your order number with the item and we will refund your card after receiving.  To process your return within 7 days of delivery, please contact us at

Info@edeltrudhofmann.com

Once we have been received your package. your refund will be processed in the original form of payment within five business days. You will be notified via email to the address listed on your account when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us.

" All sales items are final sale. We only accept returns for refund or exchange, for items damaged in transit " 

© 2019 by EDELTRUD HOFMANN